Shipping & Delivery

At Faithful & Blessed, we do everything possible to ensure that your order arrives safely, smoothly, and with care. The delivery process consists of two main stages: order processing and shipment transit.

Order Processing: 1–3 Business Days

Once your order is placed, it enters our processing stage. This may include:

Order confirmation • Quality inspection of each item • Preparation of personalized or special-request items, where applicable • Secure packaging and preparation for shipment

Business days are Monday through Friday, excluding public holidays.

Some orders may require additional processing time, particularly during peak seasons, promotional periods, closure-sale events, or when customized items are ordered.

Order Cut-Off Time and Time Zone

Our daily order cut-off time is 5:00 PM Eastern Time (New York time).

Orders placed before 5:00 PM may begin processing on the same business day. Orders placed after the cut-off time will begin processing on the next business day.

Our store operates in the America/New_York time zone, which observes:

Eastern Daylight Time (EDT/GMT−4) during daylight-saving time
Eastern Standard Time (EST/GMT−5) during standard time

For this reason, all references to Eastern Time (ET) in this policy automatically account for seasonal time changes.

Orders placed on weekends or public holidays will begin processing on the next available business day.

Estimated Delivery Times

Once your order has been processed and shipped, the estimated timeframes are:

Processing time: 1–3 business days
Transit time: 6–11 business days
Estimated total delivery time: 7–14 business days

The estimated total delivery timeframe begins on the first business day after your order is placed, subject to the cut-off time described above.

All delivery timeframes are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, local courier availability, customs-clearance procedures, public holidays, severe weather, transportation disruptions, or other circumstances beyond our reasonable control.

International Shipping and Customs

Orders may be shipped through international logistics centers and delivered by third-party carriers or local postal services.

International shipments may be subject to customs processing or inspections in the destination country. Customs procedures are controlled by local authorities and may occasionally result in delays that are outside the control of Faithful & Blessed.

Customers are responsible for providing a complete and accurate delivery address when placing an order. Faithful & Blessed cannot be held responsible for delivery problems resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

Important Shipping Disclaimer

Faithful & Blessed works with third-party logistics providers, international carriers, local couriers, and postal services to deliver orders.

While we make every reasonable effort to meet the estimated delivery timeframes, we cannot be held responsible for delays caused by:

Third-party shipping or logistics providers
Customs authorities or border inspections
Local postal services or delivery couriers
Public holidays or peak-season demand
Severe weather or transportation disruptions
Incorrect or incomplete delivery information
Other circumstances outside our reasonable control

During busy periods—including holidays, promotional campaigns, closure-sale events, and peak shopping seasons—processing and transit times may be longer than usual. We appreciate your patience and understanding during these periods.

By placing an order with Faithful & Blessed, you acknowledge and agree that all processing, transit, and delivery timeframes are estimates only. Faithful & Blessed shall not be liable for losses, damages, or inconvenience arising from shipping delays caused by third-party partners or circumstances beyond our reasonable control.

Order Tracking

Once your order has been shipped, you will receive a shipping-confirmation email containing your tracking number.

You can track your order at any time through the “Track Your Order” page available in our website menu.

Please allow up to 48 hours after receiving your shipping-confirmation email for the tracking information to become active. Tracking updates may not appear immediately while the package is being transferred between logistics facilities or carriers.